General Questions

Who are you?

We are a professional building block manufacturer and brand owner specializing in OEM, ODM, private label, and custom building block solutions.

We serve Amazon sellers, toy brands, distributors, retailers, educational companies, and entrepreneurs worldwide.

Where are you located?

Our manufacturing facility is located in China and supports global customers through design, production, packaging, and export services.

Do you sell directly to consumers?

Yes.

In addition to OEM and ODM manufacturing services, we also offer selected building block products directly to consumers through our online store and partner platforms.

OEM & ODM Services

What is OEM?

OEM (Original Equipment Manufacturing) allows customers to create completely customized products based on their own ideas, designs, or requirements.

What is ODM?

ODM (Original Design Manufacturing) allows customers to customize existing products developed by our team, including branding, packaging, and product presentation.

Can you create a building block set from my idea?

Yes.

Many projects begin with nothing more than an idea, a sketch, or a reference image.

Our design team can help transform concepts into production-ready building block products.

Do I need professional drawings?

No.

We can work with:

• Photos

• Hand sketches

• AI-generated images

• Product references

• Concept artwork

Our engineers will handle the technical development.

Can you develop products from AI-generated images?

Yes.

AI-generated concepts are becoming increasingly popular and can serve as a starting point for custom product development.

Can I customize packaging?

Yes.

We provide complete packaging customization services including:

• Color Boxes

• Instruction Manuals

• Labels

• Branding Elements

• Retail Packaging

Product Categories

What types of building block products do you manufacture?

We support a wide variety of categories including:

• Flower Building Blocks

• Robot Building Blocks

• Vehicle Models

• Architecture Models

• Construction Machinery

• STEM Educational Toys

• Collectible Display Sets

• Seasonal Gift Products

Do you specialize in flower building blocks?

Yes.

Flower building blocks are one of our most popular product categories.

We develop custom bouquets, roses, tulips, sunflowers, orchids, lavender collections, and other floral designs.

Can you create custom robot building blocks?

Yes.

We can develop educational robots, collectible mecha models, transforming robots, and STEM-related robot products.

Samples & Development

Do you provide samples?

Yes.

Samples can be produced for review and approval before mass production.

How long does sample development take?

Development timelines vary depending on project complexity.

Our team will provide an estimated timeline after reviewing your requirements.

Can modifications be made after receiving samples?

Yes.

Adjustments can be made before mass production begins.

MOQ & Production

What is your MOQ?

Minimum order quantities vary depending on the product and customization requirements.

Please contact us with your project details for specific MOQ information.

Do you offer low MOQ solutions?

Yes.

We understand that startups and Amazon sellers often need flexibility when testing new products.

Low MOQ options may be available depending on the project.

What is your production lead time?

Lead times vary based on:

• Product complexity

• Order quantity

• Packaging requirements

• Production schedules

Detailed lead times will be provided during the quotation process.

Quality & Manufacturing

How do you ensure product quality?

Our quality control process includes:

• Raw Material Inspection

• Mold Verification

• Production Monitoring

• Assembly Inspection

• Packaging Inspection

• Final Product Audits

What materials do you use?

We use high-quality materials that comply with applicable safety and quality standards.

Specific material information can be provided upon request.

Are your products tested for safety?

Yes.

Products can be manufactured according to applicable market requirements and testing standards.

Please let us know your target market when requesting a quotation.

Shipping & Logistics

Do you ship internationally?

Yes.

We ship products to customers worldwide.

What shipping methods do you offer?

Depending on the order size and destination, we can arrange:

• Express Shipping

• Air Freight

• Sea Freight

Can you help arrange shipping?

Yes.

Our logistics team can assist with international shipping arrangements.

Which trade terms do you support?

We can support various shipping terms including:

• EXW

• FOB

• CIF

• DDP

Specific terms can be discussed based on your requirements.

Orders & Payments

Which payment methods do you accept?

Payment methods may include:

• Bank Transfer (T/T)

• PayPal

• Credit Card

Available options may vary depending on order type and location.

Can I cancel my order?

In-stock products may be canceled before shipment.

Custom OEM and ODM projects may not be canceled once development or production has begun.

Missing Parts & After-Sales Support

What should I do if parts are missing?

Please contact us with:

• Product model number

• Photos of all bags received

• Photos of the instruction manual

• Identification of the missing part(s)

Our team will review the information and provide an appropriate solution.

What if I receive a damaged product?

Please contact us within 7 days of delivery and provide photos of the damage.

We will evaluate the situation and determine the appropriate resolution.

Working With Us

Why choose your company?

We offer:

• OEM & ODM Expertise

• 100+ Designers & Engineers

• 50,000㎡ Manufacturing Facility

• 1,500+ Employees

• 800+ Injection Molding Machines

• Factory-Direct Pricing

• Global Export Experience

• One-Stop Product Development Services

How do I start a project?

Simply contact us and provide:

• Product photos

• Sketches

• AI-generated concepts

• Product requirements

Our team will review your project and provide recommendations, pricing, and next steps.